Shipping policy
Shipping Policy
Processing Time All orders are processed within 1–3 business days (Monday–Friday, excluding public holidays). You will receive a confirmation email with tracking information once your order has shipped.
Domestic Shipping (United States) We offer standard and expedited shipping across the United States. Shipping rates and estimated delivery times are calculated at checkout based on your location and selected shipping method.
- Standard Shipping: 5–8 business days
- Expedited Shipping: 2–3 business days
International Shipping We ship internationally to select countries. International orders may be subject to customs duties, import taxes, and fees imposed by the destination country. These charges are the responsibility of the customer and are not included in our product or shipping prices. Delivery times vary by destination and are typically 7–21 business days.
Order Tracking Once your order ships, you will receive a tracking number via email. You can use this to monitor your delivery status.
Lost or Delayed Packages If your package is lost or significantly delayed, please contact us at contact@essential9.com and we will work with the carrier to resolve the issue promptly.